P3 Technology Privacy Center

Privacy Policy

Effective Date: December 27, 2023

Introduction

P3 Technology (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, retain, and transfer your personal information when you use our services, including the OP3N platform. It also outlines your rights and how you can exercise them.

What Information Do We Collect?

We collect information about you in various ways when you use our services. The types of information we collect include:

  • Personal Information: Such as your name, email address, phone number, date of birth, and other contact details.

  • Usage Information: Information about how you interact with our services, including features used, pages visited, and other activities.

  • Device Information: Details about the devices you use to access our services, including IP address, device identifiers, browser type, and operating system.

  • Location Information: Your approximate location based on your IP address or device settings.

  • Content Information: Any content you upload or share through our services, such as messages, photos, and videos.

How Do We Use Your Information?

We use the information we collect for various purposes, including to:

  • Provide and Personalize Services: To offer, maintain, and improve our services based on your preferences and usage patterns.

  • Ensure Safety and Security: To protect our users and maintain the integrity of our platform.

  • Conduct Analytics and Business Services: To help businesses measure the effectiveness of their content and ads and to perform internal analysis.

  • Communicate with You: To send you updates, promotional materials, and other information related to our services.

  • Support Research and Innovation: To conduct and support research and innovation for social good and technological advancement.

Legal Bases for Processing

We process your information based on one or more of the following legal bases:

  • Consent: Where you have given us explicit consent to process your information for specific purposes.

  • Contractual Necessity: Where processing is necessary to perform our contract with you or to take steps at your request prior to entering into a contract.

  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of third parties, provided that these interests are not overridden by your rights and interests.

  • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

How Is Your Information Shared?

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Integrated Partners: When you choose to connect with partners using our services, these partners will receive information about you.

  • With Service Providers: We share information with vendors and service providers who perform services on our behalf, such as data analysis, payment processing, and customer support.

  • With Third Parties for Legal Reasons: We may disclose your information to third parties if we believe that such disclosure is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or the safety of our users or others.

  • In Business Transfers: If we undergo a merger, acquisition, bankruptcy, or other transaction involving the sale of all or a portion of our business, your information may be transferred as part of that transaction.

International Data Transfers

We may transfer your information to countries outside of your country of residence, including the United States. These countries may have different data protection laws, but we ensure that appropriate safeguards are in place to protect your information.

How Long Do We Keep Your Information?

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the nature of the information and the purposes for which it is used.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to access the personal information we hold about you.

  • Rectification: The right to request correction of inaccurate or incomplete information.

  • Deletion: The right to request deletion of your personal information.

  • Restriction: The right to request restriction of processing your personal information.

  • Data Portability: The right to request the transfer of your personal information to another entity.

  • Objection: The right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

  • Withdrawal of Consent: The right to withdraw your consent at any time where we process your information based on your consent.

To exercise these rights, please contact us at Timothy@P3Technology.io. We will respond to your request in accordance with applicable data protection laws.

How Do We Protect Your Information?

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

P3 Technology ATTN: Privacy Operations Timothy@p3technology.io

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

Acknowledgment By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, sharing, and processing of your personal information as described herein.

P3 Technology Data Deletion Policy

Effective Date: December 20, 2023

1. Introduction

This Data Deletion Policy outlines the procedures for deleting user data collected by P3 Technology. We are committed to protecting the privacy of our users and complying with data protection laws across all geographies, including but not limited to the GDPR, CCPA, and other relevant regulations.

2. User-Initiated Data Deletion

Users have the right to request the deletion of their data collected by P3 Technology. To initiate a data deletion request, users can contact us via email.

Data Deletion Request Email:

  • Users can request the deletion of their data by sending an email to Timothy@p3technology.io.

3. Data Deletion Procedures

Upon receiving a data deletion request via email, we will:

  1. Verify the Request:

    • We will verify the identity of the user to ensure the request is legitimate. This may include requesting additional information to confirm the user’s identity.

  2. Delete User Data:

    • We will delete all data associated with the user from our databases and servers. This includes any personal information, activity logs, and other data collected by P3 Technology.

    • The deletion process will be conducted in compliance with data protection laws applicable to the user’s jurisdiction.

  3. Confirm Deletion:

    • Once the data is deleted, we will send a confirmation email to the user to inform them that their data has been successfully removed.

4. Data Retention

We retain user data only for as long as necessary to provide our services and fulfill the purposes outlined in our Privacy Policy. Once data deletion is requested and processed, the data is permanently removed from our systems.

5. Compliance with Data Protection Laws

P3 Technology is committed to complying with data protection laws across all geographies, including but not limited to:

  • General Data Protection Regulation (GDPR): Applicable to users in the European Union.

  • California Consumer Privacy Act (CCPA): Applicable to users in California, USA.

  • Other Relevant Regulations: We will comply with any other data protection laws applicable to users in different jurisdictions.

6. Changes to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Data Deletion Policy or the data deletion process, please contact us at Timothy@p3technology.io.

8. Additional Information

For more information on our data practices, please refer to our Privacy Policy available at https://www.p3technology.io/privacy-policy.

P3 Technology Terms of Service

Last Updated: December 20, 2023

Welcome to P3 Technology (“P3 Technology,” “we,” “us,” “our”) and thank you for using our products and services (“Services”). The following Terms and Conditions of Use (“Terms”) govern all use of the Services, so please read them carefully.

1. ACCEPTANCE

The Services are offered subject to your acceptance of these Terms, our Privacy Policy, and any additional terms and policies (including operating rules, guidelines, and procedures) that may apply depending on your particular use of the Services. By using the Services or by clicking on an acceptance box for these Terms, you are agreeing to be bound by these Terms, our Privacy Policy, and all other applicable terms and policies. If you do not agree with these Terms and policies, do not use or access the Services or click on the acceptance box.

If you will be using the Services on behalf of a company or any other entity, you agree to these Terms on behalf of that entity and you represent that you have the authority to do so. In such a case, “you” and “your” will refer to that entity. Additionally, since the Services are available only to individuals who are at least 18 years old, you represent and warrant that you are at least 18 years old and take full responsibility for the selection and use of the Services. These Terms are void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

2. REGISTRATION

In order to use certain features of the Services, you may be required to register for a Services account. You warrant that any registration information (such as name, contact information, or other information) you submit to P3 Technology is accurate, complete, and not misleading, and you agree to keep such information up to date. Failure to do so constitutes a breach of these Terms and may result in immediate termination of your account. To the extent you are able to select a “user name,” you may not (i) select or use a username that is the name of another person with the intent to impersonate that person; (ii) use a username that is a name subject to any rights of a person other than you without appropriate authorization; or (iii) use a username that is offensive, vulgar, obscene, or unlawful. We reserve the right, in our sole discretion, to cancel or refuse registration of any username we believe violates these Terms, our policies, or the law. You shall be responsible for maintaining the confidentiality of your password and other account information. Your login must only be used by one person; a single login shared by multiple people is not permitted. P3 Technology is not liable for any loss or damage from your failure to comply with this Section 2. We may use your registration information and any technical information about your use of the Services to tailor its presentations to you, facilitate your movement through the Services, communicate separately with you, or publish the fact that you are a user of our services.

3. YOUR CONTENT

As between you and P3 Technology, you retain ownership of the intellectual property rights of the content you submit to us or the Services (“Your Content”), except for the limited rights that enable us to perform the Services. Therefore, in order to perform the Services, you grant us a non-exclusive, worldwide, royalty-free, transferable, and irrevocable (for so long as Your Content is stored with us) license to use, reproduce, and display Your Content as reasonably necessary to provide you with the Services. You are responsible for maintaining, protecting, and making backups of Your Content. To the maximum extent permitted by applicable law, we will not be liable for the loss or corruption of Your Content.

4. OUR CONTENT

Using the Services does not give you ownership of any intellectual property rights in the Services. You agree that all P3 Technology content and materials delivered via the Services or otherwise made available by P3 Technology (collectively, “Our Content”) are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by P3 Technology in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works of Our Content. However, you may print or download a reasonable number of copies of Our Content for your own informational purposes; provided, that you retain all copyright and other proprietary notices within the copies. Reproducing, copying, or distributing any of Our Content or P3 Technology design elements for any other purpose is strictly prohibited without our express prior written permission. Use of Our Content for any purpose not expressly permitted in these Terms is prohibited. P3 Technology reserves any rights not expressly granted in these Terms.

5. USE OF THE SERVICES

You represent and warrant that (i) your use of the Services will comply with all laws and regulations; (ii) Your Content will not infringe or violate any third-party intellectual property rights or any laws or regulations (including, without limitation, obscenity, defamation, and privacy laws); (iii) if you use the Services on behalf of any third party, you have all necessary authorizations; and (iv) your use of the Services will not conflict with any obligations you have to any third party. We reserve the right, in our sole discretion, to remove, modify, prevent access to, or refuse to display Your Content that we believe violates these Terms, our policies, or the law.

6. ACCOUNTS AND FEES

P3 Technology offers various subscription plans. If you are a paying user of the Services, you shall pay P3 Technology Service fees in accordance with this Section 6 and our pricing policy located on our website. You will be billed for your first subscription term immediately upon upgrading to a paid subscription. Subscriptions will automatically renew for a period equal in length to the preceding subscription period. All Fees will be invoiced in advance, and the credit card last used by you for a P3 Technology transaction will automatically be charged at the start of each subscription period. All Fees are non-refundable—without limitation, we shall provide no refunds or credits for partial months of Service, for upgrades or downgrades, or for unused months of an annual account. We reserve the right to change the Fees and to institute new charges and Fees at the end of each subscription period. Unpaid Fees are subject to a finance charge of 1.5% per month or the maximum permitted by law, whichever is lower, plus all expenses of collection. You shall be responsible for all taxes associated with the Services other than taxes based on P3 Technology’s net income. All inquiries related to billing and credit card charges should be made in writing to: ATTN: Billing/Invoices, P3 Technology, 106 Crepe Myrtle Place, Mandeville, LA 70471.

7. DOWNGRADING A LICENSE

P3 Technology provides its users with a free version for simple usage or archiving purposes. However, this only contains basic functions that can be used to collect a limited number of responses. In the event of a downgrade of a commercial license to a P3 Technology Free user account or a lower license level, previously used functionalities only available to the higher license level will be removed and limited to the basic functions of the lower License. Full access to the data may, in the case of earlier use of functions from the higher license, will not be available. In order to get access again, it is possible to upgrade the license at any time.

8. CHANGES TO THE TERMS

We may amend these Terms from time to time by posting an amended version in the Services and on our website. If you are a Free Account user, the amended version will become effective immediately as of the amended version’s Notice Date. If you are a new or returning user who registers for services on or after the Notice Date, the amended version will be effective immediately. If you are a current paying user of the Services, these Terms will continue under their original provisions for your original subscriptions, and the amended version will become effective at the start of your next P3 Technology subscription period (including any new subscription or any automatically renewed subscription). Your use of the Services after an amended version becomes effective will confirm your acceptance and consent to that amended version. It is your responsibility to check the Services or our website (regularly, if a Free Account user, or prior to the start of your next P3 Technology subscription period, if any other user) for amended versions of these Terms and to review any changes. These Terms may not be amended in any other way except through a written agreement executed by both you and an authorized representative of P3 Technology. Notwithstanding the foregoing, we may amend our Privacy Policy or all other auxiliary policies at any time by posting amended versions on our website; the amended versions will become effective immediately upon posting.

9. CHANGES TO SERVICES

P3 Technology is constantly innovating and evolving the Services in order to provide the best possible experience for our users. You acknowledge and agree that the form and nature of the Services may change from time to time without notice. Changes to the form and nature of the Services may include, without limitation, the alteration or removal of a functionality or aspect of the Services. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of any part of the Services. You also agree that we may create limits on certain features and services or restrict your access to parts of the Services without notice or liability.

10. ANTI-SPAM AND EMAIL POLICY

P3 Technology expressly forbids all SPAM (the term "SPAM" meaning the sending of unsolicited email to parties unknown to the sender). If you are found to be using the Services for SPAM, your account will be subject to immediate termination. The Services may only be used in connection with email lists for which recipients have voluntarily registered. Using the Services to send email to an address you obtain without the consent of the addressee is a violation of these Terms. You are prohibited from importing email addresses for persons who have not affirmatively and clearly elected to receive your mailings. If we receive complaints about your activities under this Section 9, your account may be subject to immediate termination. You will not send email under any company or organization name other than your own company/organization, and you will not send email with fraudulent or misleading header or source information. All email sent through the Services must be expressly for the purpose of collecting data using P3 Technology’s online services. Sending email through the Services to solicit any actions other than completing P3 Technology services is a violation of these Terms. You are fully responsible for the contents of your messages and the consequences of any such messages. We shall have no responsibility or liability for messages or other content that is created by you. You shall not send, post, distribute, or disseminate any defamatory, obscene, or otherwise unlawful messages, material, or information, including another person's proprietary information (including trademarks, trade secrets, or copyrighted information) without express authorization from the rights holder. P3 Technology will cooperate with legal authorities in releasing names and IP addresses of users who are involved in SPAM or illegal activities.

11. OTHER RESTRICTIONS

You shall not use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process (i) to access, acquire, copy, or monitor any portion of the Services or Our Content; (ii) to reproduce in any way or circumvent the navigational structure or presentation of the Services or Our Content; or (iii) to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Services. Additionally, you shall not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services or any transaction being conducted on the Services. We reserve the right to bar any such activity.

You shall not attempt to gain unauthorized access (i) to any portion or feature of the Services, (ii) to any systems or networks connected to the Services, (iii) to any P3 Technology server, or (iv) to any of the services offered on or through the Services, by hacking, password “mining,” or any other illegitimate means.

You shall not probe, scan, or test the vulnerability of the Services or any network connected to the Services, nor breach the security or authentication measures on the Services or any network connected to the Services. You shall not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Services or any other customer of P3 Technology, or exploit the Services or any service or information made available or offered by or through the Services.

You shall not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Services or P3 Technology’s systems or networks, or any systems or networks connected to the Services. In the event of such actions, we reserve the right to implement measures to ensure the quality and availability of the Services for all other P3 Technology users.

You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to P3 Technology or send while using the Services. You shall not, in connection with the Services, pretend (e.g., through impersonation) that you are any other individual or entity. For communications sent in connection with the Services, you shall not attempt to remove any identifying footer such as "Powered by P3 Technology" or other similar messages.

You shall not abuse or threaten to abuse (verbally, physically, or in writing) any P3 Technology customer, employee, or agent.

12. SERVICE LEVELS

The following services levels and this Section 12 apply to you only if you are an Enterprise Client user:

If you are a paying user, are not in breach of this Agreement, and are not delinquent with respect to any Fees, P3 Technology will use commercially reasonable efforts to make the Services available to you with an Uptime Percentage (defined below) of at least 99.5% during the course of the Uptime Calculation Period (defined below). Our calculation of uptime shall be definitive and final. In the event we determine that we did not meet the uptime commitment, as your sole remedy and P3 Technology’s exclusive liability, you will be eligible to receive a credit for an additional month of Services.

  • "Unavailable" means that your Services have no external connectivity during a 5-minute period.

  • "Uptime Percentage" is calculated by subtracting from 100% the percentage of 5-minute periods during the Uptime Calculation Period that the Services were in an Unavailable state, excluding downtime resulting directly or indirectly from Service Level Exclusions.

  • "Service Level Exclusions" are downtimes that shall not be deducted when calculating an Uptime Percentage; the Service Level Exclusions are as follows: (i) downtime caused by factors outside of our reasonable control, including any force majeure event or Internet access or related problems beyond the demarcation point of P3 Technology servers; (ii) downtime that results from any actions or inactions by you or any third party; (iii) downtime as a result of regular maintenance or patch builds; (iv) downtime as a result of significant upgrades or significant maintenance to P3 Technology software for which we have given notice; (v) downtime arising from our suspension and termination of your right to use the Services in accordance with these Terms or our policies.

  • "Uptime Calculation Period" is the 365-day period immediately preceding the date you make a confirmed claim via email to your account manager. If you have been using the Services for less than 365 days, the Uptime Calculation Period will still be deemed the preceding 365 days, but any days prior to you becoming a paying user will be deemed to have had 100% availability. Any downtime occurring prior to a successful service credit claim cannot be used for future claims.

Any claim must be received by your account manager within 30 days after a complaint of Unavailability incident. The claim must include (i) the text "SLA CLAIM" in the subject line, (ii) the dates and times of each Unavailability incident being claimed, and (iii) logs or documentation that corroborate your claimed Unavailability incidents.

13. THIRD PARTY SITES

The Services may allow you to link to other websites or resources on the Internet, and other websites or resources may contain links to the P3 Technology website and our Services. These other websites are not under our control, and you acknowledge that P3 Technology is not responsible or liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of these websites or resources. The inclusion of any such link does not imply endorsement by P3 Technology. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, information, or services available on or through any such website or resource.

14. USE OF AI

This section and the specific levels outlined below are applicable to users utilizing P3 Technology AI services:

  • AI-Enhanced Design and Analysis: P3 Technology utilizes Artificial Intelligence (AI) technologies to assist clients in building sophisticated solutions, dashboards, and performing analysis. Our AI tools recommend structures, types, and analysis models based on the industry and specific objectives of the client.

  • Data Usage and Training: The AI system continuously improves by analyzing aggregated data from usage and responses. Data is anonymized and used solely to enhance the AI's understanding and prediction capabilities. This process helps in refining our AI models to offer more accurate suggestions and analytics to all users, without directly sharing or applying one client's specific data insights to another's projects.

  • Confidentiality and Data Protection: All data used to train our AI models is subject to strict confidentiality and data protection policies, ensuring compliance with relevant privacy laws and regulations. Clients retain ownership of their data, and P3 Technology commits to using such data only to deliver and improve the services offered.

  • AI Services Disclaimer: While P3 Technology's AI services aim to provide valuable insights and efficiencies, decisions based on AI recommendations are the sole responsibility of the client. P3 Technology does not guarantee the accuracy of AI-generated content or its applicability to specific client needs.

  • AI Service-Specific Restrictions: Use of P3 Technology's AI services is subject to certain restrictions, including prohibitions on reverse engineering, unauthorized access, and the use of AI for competitive benchmarking or development of similar services.

15. INDEMNIFICATION

Client will indemnify and hold P3 Technology harmless from and against all claims, demands, actions, settlements, judgments, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from or related to any Client Content submitted to, posted to, or transmitted via the Service by Client or any of its end users (including any Client Content that infringes the rights of any third party or otherwise violates any laws or regulations); provided that P3 Technology provides Client with (i) prompt written notice of all claims and threats thereof, (ii) sole control of all defense and settlement activities, and (iii) all reasonably requested assistance with respect thereto. Client will not be responsible for any settlements if they are not pre-approved in writing.

P3 Technology will defend, indemnify, and hold Client harmless from and against all third-party claims (and all resulting damages awarded to third parties, and costs and expenses, including reasonable attorneys’ fees) arising from infringement by the Service of any third-party U.S. patent, copyright, or trademark; provided that Client provides P3 Technology with (i) prompt written notice of all claims and threats thereof, (ii) sole control of all defense and settlement activities, and (iii) all reasonably requested assistance with respect thereto. P3 Technology will not be responsible for any settlements it does not pre-approve in writing.

16. WARRANTY DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. P3 TECHNOLOGY MAKES NO WARRANTY THAT (I) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR (III) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU INSOFAR AS THEY RELATE TO IMPLIED WARRANTIES.

17. LIMITATION OF LIABILITY

IN NO EVENT SHALL P3 TECHNOLOGY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VENDORS, OR SUPPLIERS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SERVICES (OR ANY CONTENT OR INFORMATION AVAILABLE THROUGH THE SERVICES): (I) FOR ANY LOST PROFITS OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, EVEN IF FORESEEABLE, (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), (III) FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT OR INFORMATION OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT OR INFORMATION POSTED, E-MAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE AT OR THROUGH THE SERVICES, OR (IV) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) US$500.00. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

18. TERMINATION BY YOU

Subject to earlier termination as provided below, this Agreement shall commence on the Effective Date and continue for the initial subscription period specified in the applicable SOW; thereafter, this Agreement will automatically renew for consecutive periods each equal in length to the initial subscription period (unless either party provides the other party with written notice of non-renewal at least thirty (30) days prior to the end of the then-current period). Any current Statement of Work (or order form) governed by this Agreement will automatically extend for successive twelve-month terms of service immediately following the current term if not terminated in writing between the Parties not less than thirty days prior to the end of the service period defined in that Statement of Work or order form. Such renewal will be re-priced at an annual increase of thirteen point six percent (13.6%) to reflect a US CPI increase and increased cost of service. Either party may terminate this Agreement in the event the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days (ten (10) days in the case of non-payment) from receipt of written notice thereof. Upon termination of this Agreement, all rights granted herein to Client will terminate and Client will make no further use of the Service.

The above statement is only applicable for our Free, Essentials, Professional, Advanced, Corporate, Team Edition, and Research Edition plans.

19. TERMINATION BY US

We may restrict, suspend, or terminate the Services to you (i) if you fail to comply with these Terms or our policies (including, without limitation, failure to pay any fees owed by you in relation to the Services), (ii) if you use the Services in a way that creates or could create liability for us, (iii) if you interfere with others’ use of the Services, (iv) if a law enforcement, judicial body, or other government agency requests us to do so, or (v) if we need to investigate suspected misconduct by you. Any such restriction, suspension, or termination shall be made by us in our sole discretion, and we will not be responsible to you or any third party for any damages that may result or arise out of such restriction, suspension, or termination of your account and/or access to the Services. In the event of an urgent matter, we reserve the right to take immediate action without notice. Additionally, unless you are a paying user, we reserve the right to terminate and delete your account if you have not accessed the Services for a period of 365 days or longer.

20. EFFECT OF TERMINATION

Upon termination by either you or P3 Technology, (i) all of Your Content will be immediately deleted from the Services, (ii) you will no longer access (or attempt to access) the Services, (iii) all outstanding fees owed to P3 Technology will become immediately due and payable, and (iv) we shall have no obligation to retain any of Your Content. You are solely responsible for exporting Your Content from the Services prior to termination of the Services you receive.

All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

21. EXPORT AND TRADE CONTROLS

You agree not to import, export, re-export, or transfer, directly or indirectly, any part of the Services or any information provided on or through the Services except in full compliance with all United States, foreign, and other applicable laws and regulations.

22. ELECTRONIC COMMUNICATIONS AND NOTICES

By creating an account, you hereby consent to receive electronic communications from us, including marketing emails, product updates, and other business messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Electronic communications may be in the form of emails sent by us to the email address associated with your account or communications posted by us on the P3 Technology website, your “My Account” page, or the Services you utilize. We save all communication (chats, emails, and calls) between P3 Technology representatives and you for record-keeping, training, and quality-assurance purposes.

All notices to P3 Technology must be addressed in writing to: P3 Technology, 106 Crepe Myrtle Place, Mandeville, LA 70471. P3 Technology may provide notices to you via the email address associated with your account or through your Services account.

23. RESOLVING DISPUTES

We want to ensure that you have an excellent experience with P3 Technology. If you have a problem or concern, we encourage you to first contact your account manager or Live Chat support to try to resolve any issues. However, in the event of formal proceedings, you and P3 Technology agree that these Terms shall be governed by and construed in accordance with the laws of the state of Louisiana, as if made within Louisiana between two Louisiana residents, and agree to submit to the exclusive jurisdiction and venue of the state and Federal courts located in St. Tammany Parish, Louisiana. Notwithstanding the foregoing sentence (but without limiting either party’s right to seek injunctive or other equitable relief immediately, at any time, in any court of competent jurisdiction), any disputes arising with respect to these Terms shall be settled by arbitration in accordance with the rules and procedures of the Judicial Arbitration and Mediation Services, Inc. (“JAMS”). The arbitrator shall be selected by joint agreement of the parties. In the event the parties cannot agree on an arbitrator within thirty (30) days of the initiating party providing the other party with written notice that it plans to seek arbitration, an arbitrator shall be appointed by JAMS in accordance with its rules. The written decision of the arbitrator shall be final and binding on the parties and enforceable in any court. The arbitration proceeding shall take place in New Orleans, Louisiana, using the English language.

YOU ALSO AGREE TO RESOLVE DISPUTES WITH US ONLY ON AN INDIVIDUAL BASIS, AND AGREE NOT TO BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT ALLOWED.

If you are a federal, state, or local government entity in the United States using the Services in your official capacity and legally unable to accept the controlling law, jurisdiction, or venue provisions above, then those provisions do not apply to you. For such U.S. federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Louisiana (excluding choice of law).

24. CONFIDENTIALITY

During the term of this Agreement, each party (a "Disclosing Party") may provide the other party (a "Receiving Party") with confidential and/or proprietary materials and information ("Confidential Information"). All materials and information provided by Disclosing Party to Receiving Party and identified at the time of disclosure as “Confidential” or bearing a similar legend, and all other information that the Receiving Party reasonably should have known was the Confidential Information of the Disclosing Party, shall be considered Confidential Information; for the avoidance of doubt, the Service and terms of this Agreement are Confidential Information of P3 Technology. Receiving Party shall maintain the confidentiality of the Confidential Information and will not disclose such information to any third party without the prior written consent of the Disclosing Party. Receiving Party will only use the Confidential Information internally for the purposes contemplated hereunder. The obligations in this Section 4 shall not apply to any information that: (i) is made generally available to the public without breach of this Agreement, (ii) is developed by the Receiving Party independently from the Disclosing Party’s Confidential Information, (iii) is disclosed to Receiving Party by a third party without restriction, or (iv) was in the Receiving Party’s lawful possession prior to the disclosure to the Receiving Party and was not obtained by the Receiving Party either directly or indirectly from the Disclosing Party. Receiving Party may disclose Confidential Information as required by law or court order; provided that Receiving Party provides Disclosing Party with prompt written notice thereof and uses its best efforts to limit disclosure. At any time, upon Disclosing Party’s request, Receiving Party shall return to Disclosing Party all Disclosing Party’s Confidential Information in its possession, including, without limitation, all copies and extracts thereof. Notwithstanding the foregoing, Receiving Party may disclose Confidential Information to any third party to the limited extent necessary to exercise its rights, or perform its obligations, under this Agreement; provided that all such third parties are bound in writing by obligations of confidentiality and non-use at least as protective of the Disclosing Party’s Confidential Information as this Agreement.

25. NON-SOLICITATION

Until one (1) year after termination of the Agreement, Client will not encourage or solicit any employee or consultant of P3 Technology to leave P3 Technology for any reason.

26. MISCELLANEOUS

The failure of either party to exercise or enforce any right contained in these Terms is not a waiver of either party’s right to do so later. P3 Technology shall not be liable for any failure to perform its obligations in these Terms where such failure results from any cause beyond P3 Technology’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable, transferable, or sublicensable by you, except with our prior written consent. We may transfer, assign, or delegate these Terms and their rights and obligations without consent. Both parties agree that these Terms are the complete and exclusive statement of the mutual understanding of the parties and supersede and cancel all previous written and oral agreements, communications, and other understandings relating to the subject matter of these Terms, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind P3 Technology in any respect whatsoever.